ACTION is E-Business Excellence

The ACTION Corporation is a leading business-to-business provider of strategic online planning, website design/development, premier website hosting, online promotions, profitable e-commerce services, web metrics and web-based business management. Founded in 2001 and located in the Niagara Peninsula, ACTION Corporation is your one-stop resource for expert internet services.

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7 Action Steps To E-Business Success

We have distilled our solutions into 7 proven action steps upon which e-business success is fundamental:

	1. Planning
	2. Production
	3. Hosting
	4. Promotion
	5. Processing
	6. Metrics
	7. Management

Success Begins With ACTION

We believe that great e-businesses are built on simple, action-oriented ideas that generate solutions. We are passionate about providing you with the tools to help your business reach its potential for e-business excellence.

Our Value Proposition

We will:

• Provide fair and transparent costs for all services
• Develop and/or implement e-commerce solutions that can drive revenue from your website, if your goal is to provide online sales
• Be available to answer your questions/concerns by email and phone
• Be available for in-person meetings
• Regularly advise and suggest implementation of new technologies that we think will serve your objectives
• Regularly improve our systems at no direct cost to you so that the services we provide remain cutting edge
• Constantly educate ourselves on new technologies and online trends so that we remain experts
• Develop products in anticipation of changes online
• Respond immediately to any potential problems with any of our services
• Respond quickly on all requests for proposals

We will not:

• We will not charge you for a customized solution that is unnecessary when known, suitable, free services are available online
• We will not attempt to confuse you with technical explanations when problems develop
• We will not allow your inquiries to go unanswered
• We will not keep you waiting longer than 2 business days on your regular update requests and we will advise you clearly upfront of any longer time requirements for updates of a more complex nature
• We will not charge you more than we originally quoted
• We will not bill you "ballparked" fees when more precise time-billing would best serve your requirements

And most importantly, we WILL:

• Act professionally and courteously, because you deserve no less from a website company

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